French Cash Collector

Job description

Our multinational partner company is looking for a talented French Speaking Cash Collector colleague.

 

Benefits :

  • Working in a successful organization
  • Hybrid working: 3 days home office and 2 days office
  • Health & Safety: highest standards and a wide range of health promotion and healthcare activities (Medicover package)
  • OTP Szép Card: Gross 39.000 HUF / month and annual bonus
  • Pension: they have various financial models to give you individual support
  • Training and education programs to help you develop professionally and personally

 

Your tasks will be:

  • Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in Budapest
  • Implement personalized follow-up strategies for clients in the AR portfolio including regular client follow up and root cause analyses of non-payment and register in ELOFICASH.
  • Negotiate and monitor agreed payment schedules
  • Dunning process and payment reminder follow up
  • Identify and mitigate the risk on non-payment
  • Dispute management, including correction, cancellation, CN issuance
  • Ensure that all steps of the recovery procedure has been carried out before the legal procedure
  • Validate customer accounts in the customer database
  • Proactive collaboration with treasury and collection departments
  • Creating and updating DTP-s and process documentation
  • Participate in projects assigned to the role (incl. Process optimization support).
  • Follow rules and regulations and ensure KPIs are met.
  • Provide qualitative customer service.
  • Be adherent to agreed service levels, policies and procedures
  • Engage in collaboration with the business and stakeholders to develop a professional relationship

 

Requirements :

  • At least 3 years of experience in Cash Collector role or Customer Service position.
  • Accounting experience in other processes beneficial
  • Proven track record in process optimization
  • High proficiency in the end-to-end O2C process
  • Professional accountancy qualification
  • University degree or equivalent experience, preferable in accounting or business
  • Fluent language knowledge in French and good in English
  • Complete familiarity with Microsoft Office or equivalent tools
  • User level experience with SAP FI and any Collection ERP system
  • Enthusiasm for establishing and ramping up a new Shared Service Center
  • Entrepreneurial & Self-starting attitude with the ability to work independently
  • Strong team-player who can build and motivate a process team
  • Ability to pay close attention to detail and prioritize the right things at the right time
  • Excellent communication skills
  • Strong continuous improvement & quality mindset
  • Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
  • Strong customer focus with the goal to make life easier for the customer
  • Ability/willingness to travel - once circumstances allow to do so

 

 

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