French Speaking Cash Collector

Our multinational partner company is looking for a talented French Speaking Cash Collector colleague.

Benefits:

• Working in a successful organization

• Hybrid working: 3 days home office and 2 days office

• Health & Safety: highest standards and a wide range of health promotion and healthcare activities (Medicover package)

• OTP Szép Card: Gross 39.000 HUF / month and annual bonus

• Pension: they have various financial models to give you individual support

• Training and education programs to help you develop professionally and personally

Your tasks will be:

▪ Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in Budapest

▪ Implement personalized follow-up strategies for clients in the AR portfolio including regular client follow up and root cause analyses of non-payment and register 

▪ Negotiate and monitor agreed payment schedules

▪ Running process and payment reminder follow up

▪ Identify and mitigate the risk on non-payment

▪ Dispute management, including correction, cancellation, CN issuance

▪ Ensure that all steps of the recovery procedure has been carried out before the legal procedure

▪ Validate customer accounts in the customer database ▪ Proactive collaboration with treasury and collection departments ▪ Creating and updating DTP-s and process documentation

▪ Participate in projects assigned to the role (incl. Process optimization support).

▪ Follow rules and regulations and ensure KPIs are met.

▪ Provide qualitative customer service.

▪ Be adherent to agreed service levels, policies and procedures

▪ Engage in collaboration with the business and stakeholders to develop a professional relationship

Requirements:

▪ At least 3 years of experience in Cash Collector role or Customer Service position.

▪ Accounting experience in other processes beneficial

▪ Proven track record in process optimization

▪ High proficiency in the end-to-end O2C process

▪ Professional accountancy qualification

▪ University degree or equivalent experience, preferable in accounting or business

▪ Fluent language knowledge in French and good in English reedglobal.hu French Speaking Cash Collector Reed Company Confidential ▪ Complete familiarity with Microsoft Office or equivalent tools

▪ User level experience with SAP FI and any Collection ERP system

▪ Enthusiasm for establishing and ramping up a new Shared Service Center

▪ Entrepreneurial & Self-starting attitude with the ability to work independently

▪ Strong team-player who can build and motivate a process team

▪ Ability to pay close attention to detail and prioritize the right things at the right time

▪ Excellent communication skills ▪ Strong continuous improvement & quality mindset

▪ Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers

▪ Strong customer focus with the goal to make life easier for the customer

▪ Ability/willingness to travel - once circumstances allow to do so