The Content Manager (CM) maintains their section of the RFP (Request for Proposal) database content to ensure it is comprehensive, correct, compliant, compelling, and up-to-date. To achieve this, the CM will interface with Subject Matter Experts (SMEs) and various members of the sales teams to gather, revise, and upload the most up-to-date and compelling information from across the organization of our multinational client.

The CM will need to develop an effective knowledge of the company’s offerings and capabilities, the RFP system, and its database, and be able to proactively identify and help close gaps in the information. Surveying and reporting on usage, expired content, and other aspects, will be required occasionally.

Benefits :

• Value added processes, complex tasks
• Attractive work environment
• Good internal movement opportunities
• Corporate key client portfolio
• Home office opportunity

Your tasks will be:

• Manages the end-to-end workflow of local content management:
  • Builds, creates and/or uploads local content in the database.
  • Reviews coordinator submissions from completed proposals to approve pieces that can be uploaded to the database.
  • Reviews local content available in the database to ensure everything is updated.
  • Applies effective tagging of database entries
• Manages all the local administrative tasks related to the database:
  • Manage accounts for existing Qvidian (the current proposal automation system) users within the local sales team and SME team.
  • Be the primary resource person in training local personnel on how to take full advantage of the capabilities of Qvidian
  • Do basic troubleshooting for Qvidian end user issues and escalate the user’s technical issues to the Qvidian Tech Support team for timely resolution, if necessary.
  • Provide timely notification to the users of Qvidian system on updates and upgrades, planned maintenance and downtime
  • Drive Quality and Continuous Improvement Initiatives
• Manages all content for the local RFP-related training materials
• Manages the local RFP response template
• Provides support for In Country Reviews (ICR): The goal of ICR – the review of translated marketing documents is to focus on fixing translation problems and major/critical errors by using a web-based tool for reviewing the translations.
   

Requirements :

• Bachelor's degree or higher; preferably in Business, Communication or Journalism
• At least 2-3 years of relevant working experience, relevant experience in copyediting, graphic design/layout/art direction and technical/business writing
• Strong communication skills (both written and oral) in the language of the supported country
• Solid English communication skills (written and oral)
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat
• Internet savvy/effective research skills
• Excellent time management, project management, communication, coordination and editing skills
• The Local Content Manager will need to quickly develop a thorough knowledge of the company’s offerings and capabilities and be able to guide Subject-Matter Experts in both strategic and tactical conversations, to continually improve the breadth and quality of the Proposal Desk database.
• Additional support projects are part of this role. Therefore the ability to multi-task is essential in achieving success in this role