Customer and Vendor Relationship Specialist

Job description

Customer/Vendor Relationship Specialis

   Would you like to be a member of a fast growing organization? Our client maximizes value with everything they do from customer care to process re-engineering. Our client located in Fót. They are a fast-growing organization that is providing added value in supply chain solutions worldwide, offers products, technical and administrative support to their customers, specialized in developing and managing production inventory management programs, providing customer tailored programs that address unique OEM (Original Equipment Manufacturer) requirements.

Benefits:

  • Competitive base salary and yearly bonus
  • Cafeteria: net 510.000 HUF/ year
  • High-level healthcare package, group life and accident insurance
  • Commuting/Transportation support (free company shuttle)
  • Be part of a dedicated team of experts, and work in a friendly environment
  • Show us your talent and dedication so we can give you career opportunities
  • Be part of an exceptional industry
  • Charity work and in team activities 

 

Your tasks will be:

  • The Customer/Vendor Relationship Specialist (aka Program Manager) manages Customer relationship(s) and fulfillment for assigned Inventory Logistics Management (ILM) account(s)
  • Grows relationships with Buyers and other key Customer personnel.
  • Oversees supply chain including manages key vendor relationships, guarantees parts are ordered timely to insure
  • Customer on-time delivery, owns execution on deflationary efforts, drives process improvements, ensures prompt payment on invoicing.
  • Leads cost-saving initiatives.
  • Services Customer’s Kanban and consignment inventory programs.
  • Supports Purchasing activities: Customer forecast and coordination.
  • Owns Sourcing role for low SKU spot RFQ-s.
  • Develops the targeted Customer service levels and team goals to position our Team to achieve its goals (Budget, On-Time Delivery, Sales, Growth Margin, Inventory Turns).
  • Provides technical and product knowledge support to supplier and Customer base with the internal support of Sourcing and Quality Department.
  • Works to constantly improve fulfilment processes.
  • Coordinates Quarterly Excess/Dead Stock discussions with the Customer to ensure account is properly maintained.
  • Works closely with Commercial Team to achieve growth objectives.
  • Manages Customer order entry and management into the company ERP and related Program Manager
  • Administration tasks.
  • Monthly and weekly reporting to local top management.
  • Supports Commercial team in developing and maintaining framework and strategic agreements with Customer.
  • Works closely with Quality team to respond on quality related topics with the Customer.

Requirements: 

  • BA/BS degree in Logistics, Commercial, Economics, Engineering
  • Excellent communication and interpersonal skills.
  • Strong sales and Customer service background / mind-set
  • Entrepreneurial self-starter with a high degree of self-confidence, passion, initiative, and a commitment to teamwork and Customer service.
  • Proficient computer skills (in Excel & PowerPoint) and preferred knowledge in ERP systems.
  • Ability to drive results without a great deal of direct supervision.
  • Fluent English & Hungarian language speaking & writing skills, knowledge on other European languages are an advantage
  • Recent and/or 2-3 years of work experience in similar position and/or industry.
  • Driving licence (cat.B) is preferable.

 

 

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