We are looking for young professionals in Supply Chain/Service Delivery who will be assigned to various Product Delivery teams based on short to mid-term needs, typically for 3-5 months. When not assigned to a specific team, the candidate will participate in Continuous Improvement Projects .

Potential assignments:

• In Supply Chain:
  • Inventory Management: Balancing inventory levels to avoid overstocking or stockouts.
  • Coordination: Ensuring smooth coordination between different departments and stakeholders.
  • Forecasting: Accurately predicting demand to maintain optimal inventory levels.
  • Operational Efficiency: Streamlining processes to maximize revenue and minimize costs.
  • Demand Planning: Accurately forecasting demand to ensure product availability.
  • Supply Chain Disruptions: Managing unexpected disruptions in the supply chain.
  • Cost Management: Balancing cost efficiency with customer satisfaction.
  • Customer Experience: Ensuring a high level of partner and customer satisfaction.
  • Communication: Effectively translating sales office needs into actionable supply chain tasks.
  • End-to-End Monitoring: Overseeing the entire supply chain process to identify and resolve issues.
  • Process Optimization: Proposing and implementing improvements to enhance supply chain operations
• In Service Delivery:
  • Technical Support Management: Overseeing Technical Support Center operations and outsourced Contact Center performance to enhance customer experience.
  • Service Process Management: Managing and improving service processes for Channel partners and developing new indirect service processes.
  • Field Service Oversight: Supervising field service operations in EMEA and supporting the Sourcing Team in selecting new service providers.
  • Vendor Performance Monitoring: Ensuring vendor performance and contract compliance.
  • Process Improvement: Continuously identifying and implementing process improvements.

Requirements

• 4-5 years in a process-driven environment (Supply Chain or After-Market services).
• Strong ERP/CRM system affinity. SAP and or D365 knowledge is a plus.
• Advanced reporting and Microsoft skills.
• Project management experience is a plus.
• Adaptable, capable of multitasking.
• Strong communication and active listening skills.
• Self-driven, goal-oriented, and eager to learn, “Can – do – Attitude”.
• Customer satisfaction and problem-solving focus.
• Knowledge sharing with teams.

Benefits

• Value added processes, complex tasks – good motivator for long term
• Attractive work environment
• Good internal movement opportunities
• Corporate key client portfolio