Manager CoE Support & Employment Services

Állás leírása

Why it is a good opportunity for you:

  • Hybrid working: 3 days home office and 2 days office OR remote depends on the location
  • Health & Safety: highest standards and a wide range of health promotion and healthcare activities (Medicover package)
  • OTP Szép Card: Gross 39.000 HUF / month and annual bonus
  • Pension: they have various financial models to give you individual support
  • Training and education programs to help you develop professionally and personally
  • Working in a successful organization with lean hierarchies and all the advantages of an international group.
  • Experiencing an exciting work environment with interdisciplinary and multinational teams.
  • Attractive remuneration, including special benefits, e.g. company events, fitness & health offers or modern
  • co-working workplaces.

 

Job summary:

  • You have experience and are Taking the lead in at least one of the topics: execution of the Recruiting, People Management Services and Administration strategy within HR Solution Center Europe (HR SCE) to ensure delivery of a progressive, efficient, and consistent employee experience and customer satisfaction
  • Be a hands-on sparring partner and collaborate with various HR functions and with the business as a competent contact on all HR administrative topics
  • Drive HR Services standards, processes and policies across the region by ensuring the delivery of a progressive, efficient, and consistent employee experience and customer satisfaction
  • Participate actively in HR projects as well as support in the further development of HR-relevant structures/processes
  • Be the human leader that your team looks up to by managing, coaching, motivating and developing every team member
  • Take responsibility for allocating respective resources, ensuring that all services are fully covered all time and managing performance/efficiency targets​
  • Have your KPI-glasses on and monitor service/operational level agreements and other KPI’s and align on appropriate actions if figures are not met

 

Requirements:

  • Completed studies in business administration or comparable degree, ideally with a major in HR Management
  • > 5 years of profound experience in delivering and steering high-quality customer services in an HR Shared Service environment
  • Proven international leadership experience in HR SSC and 
  • experience in managing teams with different backgrounds and professional orientations
  • Excellent analytical skills and ability to convert complex information into impactful messages/insights
  • Good negotiation skills, excellent communicator and networker 
  • A continuous improvement mindset with focus on the betterment of your process stream and the team itself
  • Advanced computer skills, including office applications, combined with tech & digitization affinity, experience with SAP SFEC and ServiceNow beneficial
  • Fluent in English and German, French as a plus
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