Customer Care Representative (Back Office) Polish Speaking

Állás leírása

Are you interested in the world of Sales Support? Are you looking for a back office job where you do not have to pick up the phone every other minute?  As a junior or an experienced professional you are looking for dynamic tasks? Do you speak fluent Polish and at least conversational English? This position is made for you!

Our client, with a stable international background, is looking for a new talent for their Customer Care team.

 

 

Benefits :

  • Excellent base salary with the 13th month payment
  • Great cafeteria package
  • Monthly performance based bonus
  • AYCM Sport Pass
  • iPhone for professional and even for private use with unlimited services
  • Dynamic, young and friendly team
  • Professional and convenient work environment in Buda
  • Great and approachable Management
  • Stable multinational (Scandinavian) company background

 

Responsibilities :

The Customer care representative is a key position within our organization of our client, working with the Account Manager for the Polish market, with responsibility for the complete and successful delivery of our products and services to our customers (distributors/resellers) and realization of our sales targets.

 

You will be in close contact with your customers and the colleagues from the logistic departments, by phone and email, to ensure an optimal on time and accurate service is provided so our customers will want to return to us time and time again. Your service consists of an accurate, professional and speedy response to all quotation requests and the swift resolution of any issues that may arise. A ‘can do’ and positive attitude is vital as is the ability to integrate into a team environment.

 

 

 

Requirements:

  • Educated to bachelor level
  • Polish language skill at level of a native speaker and a confident level of English is a must
  • Proactive, customer focused and service oriented
  • Flexible and able to cope with pressure
  • Knowledge of MS Office, knowledge of SAP is beneficial
  • Immediate start preferred
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